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In recent weeks, the integration of intelligent robots in Shenzhen hospitals has taken a significant leap forward. At the outpatient hall of Peking University Shenzhen Hospital, traditional human guides have been completely phased out, replaced by three advanced robotic assistants. While artificial intelligence is still evolving, its implementation in healthcare settings has gained widespread acceptance due to its efficiency and potential for improvement. During an interview, reporters learned that while the visible smart devices are impressive, the real progress lies behind the scenes. The development of smart hospital infrastructure is becoming more sophisticated, with many hospitals in Shenzhen now investing in medical big data systems. These initiatives aim to enhance the functionality and application of intelligent robots within hospital environments. The Meng robot, for instance, has taken over the role of human guides. Positioned in busy clinic areas, these robots are designed to answer patient inquiries, provide medical guidance, and even direct visitors. After a month-long trial period, the hospital has officially replaced four human staff members with the three robots. Though guidance robots have been in use for years, this complete replacement marks a notable shift in hospital operations. Peking University Shenzhen Hospital sees around 10,000 patients daily, and previously, the manual guides were constantly rotating. According to Li Fenling, deputy director of the outpatient department, the transition to robotic assistance has been smooth and meets public needs effectively. However, the robots still require improvements, such as faster network speeds and better response times. Additionally, while they can offer general medical advice, they cannot yet recommend specific doctors or schedule appointments. Another highlight is the use of intravenous dosing robots, which have streamlined medication processes. In the spine surgery department, an automatic infusion monitoring system has been implemented, consisting of mobile nursing terminals, smart infusion monitors, and IoT devices. This system allows for full-process tracking from prescription to administration, reducing errors and improving safety. Nurses like Huang Heliang praise the system, noting that it helps them manage their time more efficiently and gives family members peace of mind. These robots also reduce the risk of contamination and injury, especially when handling high-risk drugs like chemotherapy agents. Shenzhen University Hospital is also pioneering a rational premedication system to monitor drug prescriptions in real-time. If a doctor's recommendation conflicts with the drug instructions, the system will block the prescription until clarification is provided. This helps prevent errors and ensures safer treatment. As smart technologies continue to evolve, Shenzhen hospitals are increasingly focusing on leveraging big data. From Nanshan District People’s Hospital using AI for early cancer detection to Shenzhen Second Hospital collaborating with Tencent on cloud-based platforms, the trend is clear. These innovations not only improve patient care but also support long-term health management and disease prediction. Looking ahead, Dr. He Yulong of Zhongshan Qiyuan emphasized the importance of integrating every drop of blood or medical sample into a centralized database. This data will serve as critical information for medical research and personalized treatment plans, ultimately leading to better outcomes and cost savings for patients.

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