Low-temperature test air conditioning maintenance into a hot spot for complaints

Yesterday, the reporter learned from the Trade and Industry Bureau of Jinan City that during the New Year's Day holiday, 12315 consumer complaint reporting and command centers in Jinan received a total of 587 consultations, complaints, and reports, including 510 consultations, 60 consumer complaints, and 17 consumer reports.

It is understood that some products have malfunctioned in cold weather, which is an important cause of consumer disputes. In recent days, due to the apparent increase in the frequency of household air-conditioning use, the increase in load, and the shortage of after-sales strength in the market during the peak season, the problem of maintenance personnel delaying the use of home air conditioners has been reflected by consumers. At the same time, changes in the weather have also put a test on the performance of cars. Due to the peak of maintenance and the unexpected peak of new cars, some 4S shops have received complaints due to slow maintenance and delay in picking up cars.